Privacy Policy

Speyside Soap Company Privacy Policy 


This privacy policy will explain how our business uses the personal data we collect from you when you use our website. 


What data do we collect? 

Speyside Soap Company collects the following data: 

• Personal identification information (name, email address, phone number, postage address) 


How do we collect your data? 

You directly provide Speyside Soap Company with all of the data we collect. We collect data and process data when you:

 • Register online or place an order for any of our products or services. 

• Voluntary complete a customer survey or provide feedback on any of our message boards or via email. 

• Use or view our website via your browsers cookies. 


How will we use your data? 

Speyside Soap Company collects your data so that we can: 

• Process your order, manage your account 

• Email you with special offers on our other products or services you might like. 


How do we store your data? 

Speyside Soap will securely store your data on our order database which is password protected. Speyside Soap Company will keep your data for one month. Once this time period has expired, we will delete your data from our systems.


Marketing

Speyside Soap would like to send you information about our products and up and coming events.

 • If you have filled out the automated form on our website you will receive the above information on occasion.

 • You can always opt out, just send Speyside Soap Company an email and we will take you off the email database. 


What are your data protection rights? Speyside Soap Company would like to make sure that you are fully aware of your data protection rights. Every users is entitled to the following: 


The right to access – you have the right to request Speyside Soap Company for copies of your personal data. 


The right to rectification – You have the right to request that Speyside Soap Company correct any information you believe is inaccurate. You also have the right to request Speyside Soap Company to complete information you believe is incomplete. 


The right to erasure – You have the right to request that Speyside Soap Company erase your personal data. 


The right to restrict processing – You have the right to request that Speyside Soap Company restrict the processing of your data. 


The right to object processing – You have the right to object to Speyside Soap Company’s processing of your personal data. 


The right to data portability – You have the right to request that Speyside Soap Company transfer the data that we have collected to another organisation, or directly to you. If you make a request, we have one month to respond to you. 


If you would like to exercise any of these rights, please contact us at our email: speysidesoapcompany@yahoo.com


Or write to us at: Speyside Soap Company, 80 Bain Avenue, Moray, IV30 6GB


What are cookies? 

Cookies are text files placed on your computerto collect standarad internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information, visit: allaboutcookies.org


How do we use cookies? 

Speyside Soap Company uses cookies in a range of ways to improve your experienceon our website, including:

 • Keeping you singed in

 • Understanding how you use our   website 

• Keeping your items in your basket 


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, some of our website features may not function as a result. 


Changes to our privacy policy

Speyside Soap Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20th April 2019.


How to contact us If you have any questions about Speyside Soap Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: speysidesoapcompany@yahoo.com 


Or write to us at: Speyside Soap Company, 80 Bain Avenue, Moray, IV30 6GB 


How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Speyside Soap Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 


Call: 0303 123 1113